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Ordered items shall be sent by Overseas Express as a package within 5 business days from the receipt of the order or payment (often even before that). For foreign deliveries, the deadline is 6 to 9 working days. Exceptionally, due to the sell-out of a particular item or unforeseen circumstances, delivery can take longer than the above mentioned time frame, in which case you will be notified by e-mail.
Delivery is calculated according to the price list agreed with the courier service:
Order amount Shipping costs
up to HRK 150 HRK 20,00
above HRK 150 free
This amount of delivery refers to shipments up to 2 kg with delivery location within the Republic of Croatia.
Foreign Delivery Costs: https://www.overseas.hr/Media/Default/Pricelists/Eurodis_izvoz_cjenik.pdf
If the courier service changes the delivery price, the seller shall clearly indicate the new price in the web shop.
Delivery prices are expressed with included VAT.
Unfortunately, we are unable to influence the delivery speed and possible complications in the delivery created by the delivery service.
If the customer is not at the delivery address at the time of attempted delivery, the delivery service will leave a notice with the shipment number and instructions for further action.
In case the customer orders the goods, but refuses to accept it, Artmen Ltd. has the right to refuse the customer the amount of the purchase price he / she paid for the goods.
If the customer who refused to accept the goods re-orders the goods through the Menart web shop, the seller reserves the right to refuse further processing of the order and the right to charge.
Artmen Ltd. reserves the right not to dispatch orders with incorrect / incomplete contact information, as well as orders with an e-mail / phone number that nobody answers.
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